‘The Times of India’ brings you ‘Hack of the Day’—a new weekday series of quick, practical solutions to everyday hassles. Each hack is designed to save you time, money or stress, using tools and features within your reach—from government websites to everyday apps. In simple terms, it’s simple fixes for smarter living.Digital payments have become the backbone of everyday transactions, but sometimes transfers through NEFT, RTGS, or IMPS fail, get delayed, or remain stuck between banks. While most failed transfers are automatically reversed within RBI timelines, knowing how to track and escalate can save you stress and speed up recovery.What it solves: Helps you trace and recover money when a bank transfer (NEFT/RTGS/IMPS) is delayed, failed, or stuck between banks.
Quick steps to recover your money
- Check transaction status
- Open your bank’s app or netbanking portal.
- Use the UTR/reference number to verify the transaction status.
- Contact customer care
- If the status shows failed or remains pending beyond 24 hours, call your bank’s customer support.
- Share details: UTR, date, amount, sender, and beneficiary information.
- Escalate if needed
- If unresolved after 2–3 working days, file a complaint via the RBI’s Complaint Management System (RBICMS): cms.rbi.org.in.
NOTE: Most failed transfers are auto-reversed within RBI timelines, but early complaints help speed up recovery.
