Residents pointed out that the absence of a dedicated 33kV substation has left the area vulnerable
Gurgaon: Two days after the state directed faster transformer replacement to curb outages, a fault in a power cable left more than 10,000 residents of Ramprastha City and Signature Global Millennia in Sector 37D without electricity for over 30 hours.The disruption began around 1.30pm on Wednesday after a 33kV cable was damaged near Dwarka Expressway. While power backup generators initially supported supply, diesel ran out early Thursday morning at Ramprastha City, resulting in a complete blackout between 4am and 6.30am. Even by 7.30pm, normal supply had not been restored, with both societies largely dependent on diesel generators.Officials of DHBVN said the outage was traced to a fault in a 33kV cable drawing supply from the 220/33kV substation in Sector 85.
“There was a fault in the 33kV line near Elan Miracle mall. This falls within the developers’ scope, and their team is working to rectify it. We are providing technical support as required,” said Manish Wadhwa, sub-divisional officer, Sector 37, DHBVN.At Ramprastha City, residents said the prolonged outage severely disrupted daily life, especially in the sweltering heat. They said they were forced to rely entirely on gensets, paying as much as Rs 30 per unit.
This, they said, added financial strain along with noise and air pollution.“This is highly negligent. Residents are being charged up to five times higher rates, yet diesel was not arranged on time,” said Dinesh Raina, president of the RWA of The Atrium in Ramprastha City. “With summer beginning, this will only worsen unless urgent intervention is made.”According to residents, such outages have become frequent due to repeated faults in the power line supplying electricity from a substation in Sector 85.
They also pointed out that the absence of a dedicated 33kV substation has left the area vulnerable. While a substation has been planned, the responsibility lies with the builder, and there is no clarity on its completion timeline.“The builder had assured 24×7 power supply, but outages like this keep happening. Generators are meant for emergencies, not for prolonged use,” said Saurabh Mittal, RWA president of The View in Ramprastha City.Residents of Signature Global Millennia said the issue has persisted for the past two years. They alleged that the society depends on old, shared cabling with neighbouring society Ramprastha instead of having an independent connection, despite residents having paid for it.“We are operating on barely 700kW against a sanctioned load of around 8,000kW — less than 10% of the requirement. The outdated cabling is the root cause of repeated failures, especially during peak summer,” said Sumit Rastogi, a resident of Signature Global Millenia.Neither developer responded to repeated requests for comment.The state power department on Tuesday had directed discoms on to replace faulty transformers within two hours in urban areas and four hours in rural areas. The move aims to ensure quicker restoration of supply in case of faults or breakdowns. Currently, transformer replacement often takes several hours and sometimes even days in rural areas, causing prolonged outages.
