AI image for representational purpose
ADT, one of the largest home security providers in the US, has confirmed that hackers successfully broke into its systems and stole customer information like their phone numbers and addresses.
The announcement comes as a notorious extortion group, known as ShinyHunters, threatens to leak millions of records unless a ransom is paid by April 27. The company stated it detected the unauthorised access on April 20. ADT officials say they moved quickly to shut down the intrusion and launched an immediate investigation with the help of cybersecurity experts.
What data was stolen
According to ADT, the breach involved personal details of both current and prospective customers.
ADT told Bleeping computer that names, phone numbers and home addresses have been exposed but the most sensitive financial data remains safe.
What ADT said
ADT’s cybersecurity systems detected unauthorized access to a limited set of customer and prospective customer data on April 20, and the company’s response protocols activated immediately — terminating the intrusion, launching a forensic investigation with leading third-party cybersecurity experts, and notifying law enforcement.The investigation confirmed that the information involved was limited to names, phone numbers, and addresses. In a small percentage of cases, dates of birth and the last four digits of Social Security numbers or Tax IDs were included. Critically, no payment information — including bank accounts or credit cards — was accessed, and customer security systems were not affected or compromised in any way.ADT’s protocols performed as designed: the breach was identified quickly, the threat was contained, and the scope was limited. ADT has directly notified all impacted individuals and will offer complimentary identity protection services as appropriate.Protecting customers is not just a priority — it is the foundation of what ADT does. The company remains committed to investing in and strengthening the cybersecurity infrastructure that its customers and their families depend on.
What ShinyHunters group is saying
ShinyHunters, on their data leak site, have claimed that have stolen 10 million records containing customers’ personal information.“Over 10M records containing PII and other internal corporate data have been compromised. Pay or Leak. This is a final warning to reach out by 27 Apr 2026 before we leak along with several annoying (digital) problems that’ll come your way,” reads the data leak site.
